FAQs for Manufacturers
Answers to questions frequently asked by manufacturers
23 articles
- Who do I contact with questions?
- My customer is using Vetcove. What is it?
- Are there any downsides to my customers using Vetcove to order?
- Does Vetcove favor any particular manufacturer?
- Does Vetcove change how long it takes for an order to get processed/shipped?
- Can I sell my products on Vetcove?
- As a manufacturer representative, how do I advise my customers that Vetcove is safe and secure?
- Is Vetcove authorized to place orders with all companies supported on the site?
- Are there advertising opportunities available on Vetcove?
- As a manufacturer representative, are my commissions affected if a customer uses Vetcove?
- Does Vetcove share any pricing data between clinics?
- Are customer prices on Vetcove always accurate?
- Who actually receives and ships the orders that customers place on Vetcove?
- Does a customer need to buy through a certain channel in order to receive a cash back deal on Vetcove?
- My company is communicating a loyalty program through Vetcove. Is progress tracking always accurate?
- Why are my customers seeing different cash back offers?
- What opportunities are available for manufacturers on Vetcove?
- What are Vetcove cash back deals?
- Can we remove product reviews on our products that are scathing or contain misinformation?
- How do I request a review be looked at by the Vetcove team for possible removal?
Engage App
How to utilize the Engage Sales Enablement App
- Engage Mobile App: Getting StartedHow to download the Engage Mobile Sales Enablement App and sign in for the first time, including troubleshooting common sign-in issues.
- Engage Mobile App: Navigating the AppHow to navigate the main sections of the app, when Engage data refreshes, and who to contact when you need support.
- Engage Mobile App: Inside an AccountA guide to everything inside an account in Engage Mobile: purchases, product history, supplier usage, deals, opportunities, add to cart, and rewards.