Vetcove

Need to visit a vendor's website directly or call their team for support? Find all of the information you need here!

Vendor Websites & Contact Information

If you expected to receive one of your free samples by now, here's what to do.

If you are getting an error that you do not have online shopping access for a vendor account, here's what you can do...

If you are having trouble remembering your login information for your vendors, give this a try...

If you are getting an 'Invalid Login' or 'Invalid Username / Password' error when connecting a vendor account, here's what you can try...

Why am I seeing a charge from Vetcove on my credit card statement?

If you can't find an item you are looking for in the search results, here's a few steps you can take...

If the vendor has provided tracking information, it may be viewed alongside the order status from the Order History Details page.

If you notice an issue with a product image or description on Vetcove, here's how to report it.

If you need to return, cancel, or change an order, you'll want to contact the vendor directly! Find a list of vendor support numbers here.

Did you recently place an order on Vetcove but don't see it in your order history?

Unable to complete checkout with a vendor on Vetcove? Check out this article.

Common issues and the things you can do to fix them.

Find answers and get help from Intercom Support and Community Experts

{assigneeName} needs more information from you