Troubleshooting

Common issues and the things you can do to fix them.

7 articles in this collection
Written by Dan Murdock and Jennifer Rohde

I can't seem to get my Vendor to connect...

Written by Jennifer Rohde
Updated over a week ago

My direct checkout orders are not shown on my order history page

Did you recently place an order on Vetcove but don't see it in your order history?

Written by Jennifer Rohde
Updated over a week ago

I am unable to complete direct checkout

Unable to complete checkout with a vendor on Vetcove? Check out this article.

Written by Jennifer Rohde
Updated over a week ago

How do you handle purchases of controlled substances through your website?

Written by Jennifer Rohde
Updated over a week ago

Why is my order listed as processed instead of completed?

Written by Jennifer Rohde
Updated over a week ago

What is your return policy?

Written by Dan Murdock
Updated over a week ago

Staples Integration

Learn more about how Vetcove integrates with Staples and how to view & pay your Staples invoices

Written by Jennifer Rohde
Updated over a week ago