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I'm having trouble finding what I'm looking for...
I'm having trouble finding what I'm looking for...

If you can't find an item you are looking for in the search results, here's a few steps you can take...

Felicia Saravo avatar
Written by Felicia Saravo
Updated over a week ago

Try the following tips to help you find the item you are looking for:

Visit the Connect Suppliers page to make sure all your vendors are connected.


Search by manufacturer ID or SKU #.


Search by generic name if brand name doesn't come up. Vendors that carry different brands may be combined into a general listing. Click on the vendor to see the exact product they have in stock.


Try the In Stock Only filter. If the item is not currently available with any of your vendors, you may wish to contact the manufacturer for some more direction on where it may be available.


Check that your 'Compounds Only' filter is OFF.


If you have purchased the item in the past, turn on the 'Previously Purchased' filter to narrow your search.


If you are looking for a particular manufacturer, use the filters on the left hand side.


If you have purchased the item in the past, use the Search filter on the Order History page.


Use this Discussion page thread to ask other hospitals where they have recently found that item.

Still can't find what you are looking for? Reach out to us with the Live Chat button on the right and we'll do our best to assist with your search!

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