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I am unable to complete direct checkout
I am unable to complete direct checkout
Unable to complete checkout with a vendor on Vetcove? Check out this article.
Jennifer Rohde avatar
Written by Jennifer Rohde
Updated over a week ago

If you're in the process of reviewing an order for direct checkout on Vetcove, but receive the following message: "We are unable to complete checkout with _____ at this time," you will want to visit your vendor's website directly to complete your checkout.

There are a number of reasons for receiving the message shown above. It is possible that one or more items in your cart require special order processing or specific checkout options that are only available directly on the vendor's website. It is also possible that the vendor's website is experiencing downtime, preventing the order from being placed at this time.

You are more than welcome to reach out to our support team for more information by clicking the chat button at the bottom right corner of your screen.

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