FAQs for Manufacturers

Answers to questions frequently asked by manufacturers

Mitch Kates avatar Alexander Kates avatar Dan Murdock avatar +6
20 articles in this collection
Written by Mitch Kates, Alexander Kates, Dan Murdock and 6 others

Who do I contact with questions?

Patrick O'Hara avatar
Written by Patrick O'Hara
Updated over a week ago

Does Vetcove favor any particular manufacturer?

Jennifer Rohde avatar
Written by Jennifer Rohde
Updated over a week ago

Does Vetcove change how long it takes for an order to get processed/shipped?

Dan Murdock avatar
Written by Dan Murdock
Updated over a week ago

Can I sell my products on Vetcove?

Dan Murdock avatar
Written by Dan Murdock
Updated this week

As a manufacturer representative, how do I advise my customers that Vetcove is safe and secure?

Patrick O'Hara avatar
Written by Patrick O'Hara
Updated over a week ago

Is Vetcove authorized to place orders with all companies supported on the site?

Adam Schankman avatar
Written by Adam Schankman
Updated over a week ago

As a manufacturer representative, are my commissions affected if a customer uses Vetcove?

Patrick O'Hara avatar
Written by Patrick O'Hara
Updated over a week ago

Does Vetcove share any pricing data between clinics?

Adam Schankman avatar
Written by Adam Schankman
Updated over a week ago

Are customer prices on Vetcove always accurate?

Dan Murdock avatar
Written by Dan Murdock
Updated over a week ago

Who actually receives and ships the orders that customers place on Vetcove?

Patrick O'Hara avatar
Written by Patrick O'Hara
Updated over a week ago

Does a customer need to buy through a certain channel in order to receive a cash back deal on Vetcove?

Jon Torodash avatar
Written by Jon Torodash
Updated over a week ago

My company is communicating a loyalty program through Vetcove. Is progress tracking always accurate?

Jennifer Rohde avatar
Written by Jennifer Rohde
Updated over a week ago

Why are my customers seeing different cash back offers?

Rhyne Vlaservich avatar
Written by Rhyne Vlaservich
Updated over a week ago

What are Vetcove cash back deals?

Julie Sinaw avatar
Written by Julie Sinaw
Updated over a week ago

What opportunities are available for manufacturers on Vetcove?

Patrick O'Hara avatar
Written by Patrick O'Hara
Updated over a week ago

Are there any downsides to my customers using Vetcove to order?

Dan Murdock avatar
Written by Dan Murdock
Updated over a week ago

Is Vetcove a distributor of products?

Adam Schankman avatar
Written by Adam Schankman
Updated over a week ago

My customer is using Vetcove. What is it?

Patrick O'Hara avatar
Written by Patrick O'Hara
Updated over a week ago

Can we remove product reviews on our products that are scathing or contain misinformation?

Alexander Kates avatar
Written by Alexander Kates
Updated over a week ago

How do I request a review be looked at by the Vetcove team for possible removal?

Mitch Kates avatar
Written by Mitch Kates
Updated over a week ago