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FAQs for Manufacturers
Answers to questions frequently asked by manufacturers
Who do I contact with questions?
My customer is using Vetcove. What is it?
Are there any downsides to my customers using Vetcove to order?
Does Vetcove favor any particular manufacturer?
Does Vetcove change how long it takes for an order to get processed/shipped?
Can I sell my products on Vetcove?
As a manufacturer representative, how do I advise my customers that Vetcove is safe and secure?
Is Vetcove authorized to place orders with all companies supported on the site?
Are there advertising opportunities available on Vetcove?
As a manufacturer representative, are my commissions affected if a customer uses Vetcove?
Does Vetcove share any pricing data between clinics?
Are customer prices on Vetcove always accurate?
Who actually receives and ships the orders that customers place on Vetcove?
Does a customer need to buy through a certain channel in order to receive a cash back deal on Vetcove?
My company is communicating a loyalty program through Vetcove. Is progress tracking always accurate?
Why are my customers seeing different cash back offers?
What opportunities are available for manufacturers on Vetcove?
What are Vetcove cash back deals?
Is Vetcove a distributor of products?
Can we remove product reviews on our products that are scathing or contain misinformation?
How do I request a review be looked at by the Vetcove team for possible removal?