FAQs: About Vetcove

Answers to some common questions about what Vetcove is & how we do what we do

20 articles
Jennifer Rohde avatarFelicia Saravo avatarJess Rizza, CVT avatar+3
Written by Jennifer Rohde, Felicia Saravo, Jess Rizza, CVT and 3 others

How do I Contact Vetcove?

Reach us by live chat and email!
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Written by Jennifer Rohde. Updated over a week ago

FAQ's: AVMA Direct Connect Upgrade

Calling all AVMA members! Learn more about your upgraded Vetcove account here!
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Written by Felicia Saravo. Updated over a week ago

Vetcove's ambassador program: The Cove Crew

Vetcove offers an ambassador program for enthusiastic Vetcove users who go above and beyond when it comes to inventory.
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Written by Jess Rizza, CVT. Updated over a week ago

How is Vetcove able to stay free for veterinary clinics?

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Written by Jennifer Rohde. Updated over a week ago

FAQs: Completing Checkout on Vetcove

Answers to some common questions about placing orders directly on Vetcove!
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Written by Jennifer Rohde. Updated over a week ago

What are "Direct from Vendor" items?

What does it mean when the vendor option is displayed as Checkout with Vetcove?
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Written by Jennifer Rohde. Updated over a week ago

Who can access Vetcove?

Who can sign up and use Vetcove?
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Written by Jennifer Rohde. Updated over a week ago

Will Vetcove ever charge independent veterinary clinics?

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Written by Alexander Kates. Updated over a week ago

Is Vetcove a distributor of veterinary products?

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Written by Jennifer Rohde. Updated over a week ago

Is Vetcove a buying group (GPO)?

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Written by Dan Murdock. Updated over a week ago

Does Vetcove have access to my supplier account passwords or my financial information?

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Written by Jennifer Rohde. Updated over a week ago

Why do I need to add my vendor accounts?

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Written by Jennifer Rohde. Updated over a week ago

Can I update my vendor passwords on Vetcove?

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Written by Jennifer Rohde. Updated over a week ago

Is my special or rep-negotiated pricing supported?

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Written by Dan Murdock. Updated over a week ago

Will I still get my buying group (GPO) pricing?

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Written by Jennifer Rohde. Updated over a week ago

Will Vetcove affect getting my rebates?

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Written by Amber Collins. Updated over a week ago

Do I have to change my suppliers? Are my reps affected?

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Written by Dan Murdock. Updated over a week ago

Will our invoices still come from our suppliers?

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Written by Jennifer Rohde. Updated over a week ago

How is Vetcove the largest catalog in the animal health industry?

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Written by Dan Murdock. Updated over a week ago

How do I reset my Vetcove password?

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Written by Jennifer Rohde. Updated over a week ago