Are you looking to add, remove, or update user permission levels for users within a given practice? Then you've come to the right place! This guide provides step-by-step instructions on managing users on Vetcove 👍


Inviting Users to an Existing Practice

To invite a user to a practice, click on the little grey person icon in the top right corner of your account, then click on Settings. From there, you'll want to click on Manage Clinics on the left column. Once you've located the clinic that you're looking to manage update, click on Invite User.

From there, you may fill in the relevant user information, as well as choose their permission level. When selecting permission levels, you may choose a preset level in the drop down menu, or you may customize permissions by checking the boxes next to features the user should have access to.

Once you've made all of your selections, you may click Invite User. This will send an email invitation with instructions on how the user can complete their profile setup.


Adding Users to Multiple Locations

In Step 5 of the invite page displayed above, you may also grant users access to multiple locations by searching and choosing all relevant clinics. This allows the user to access multiple Vetcove accounts under their single login! You may learn more about how this feature works from a hospital's perspective here.


Still need help? Send us a message in our Live Chat (the little blue icon in the bottom right corner of Vetcove) and our support team would be happy to help!

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