Vetcove now integrates with select PIMS to help practices track and order inventory with ease, all in one location. By connecting your Instinct PIMS account to Vetcove, you will be able to:
Manage Lists – shop your PIMS lists directly on Vetcove
View Quantities – view your quantity on hand and reorder points
Sync Purchase Orders – purchase orders will automatically be synced
Step 1: Connecting with Instinct
1. Sign in to Instinct Stockroom
2. Open Admin in the upper-left menu
3. Navigate to Locations
4. Select "Connect Vetcove" for the desired Inventory Location
Step 2: Connect Instinct Products to Vetcove Items
Once you are successfully connected with Instinct on Vetcove and your inventory items have been imported, you may visit the following page to access your Instinct PIMS Integration:
During the next step, you will need to link your Vetcove items to Instinct products.Vetcove offers two methods for linking items: creating links per item during checkout or creating links in-bulk directly from the PIMS Integration page.
💡 Pro Tip:
Click here to watch a guided video of the item linking process!
Method 1: Linking Items from the Shopping Cart
Head to the Shopping Cart page by clicking on the Cart icon at the top of your screen
Click on “PIMS Link: None” (this indicates that the item needs to be linked to a PIMS product)
3. Search for the PIMS product and select the link button:
4. Choose the Unit of Measure you track this item by in your PIMS and then select update
5. Once your items are linked to a PIMS product, the updates will be reflected in your cart to display the PIMS product that the item is linked to:
Method 2: Linking Items from the PIMS Integration Page
Click on the Orders tab at the top of your screen > PIMS Integrations
Select Products and filter by “Unlinked Items”
3. Search for the item and select link:
4. Select the preferred unit of measure (that you track this item by in your PIMS) and click update:
Unlinking/ Hiding Instinct Products
Unlinking an Instinct product:
Hiding an Instinct product:
If you wish to not link a specific item - you may also hide any unlinked items within you PIMS integration that you would not like to appear in your lists.
Head to to the PIMS Integration page - Products page
Click on the Actions button, located to the right of each item
Select "Hide this Item." This will hide the item from view and move it to a Hidden Items folder, located on the lefthand side of the page. This will prevent the item from showing up in your Critical Shortage Lists, as well.
From within the Hidden Items folder, you may move a hidden item back into view with the rest of your items.
1. Click on the Action button
2. Select "Show this item"
Step 3: Shop on Vetcove through your Instinct Lists
Once all relevant Instinct products have been linked to their corresponding Vetcove items, you may view and shop items straight from the Lists page based on reorder points. To shop an item that is included in a Instinct list (Ex. Critical Shortages list) just click on the Show Items button.
The item listings will then drop down in the familiar Vetcove shopping format. Using the purchase quantity suggested (based on the optimal quantity entered on Instinct for that item) you may then add items to your vendor carts straight from here, just as normal!
Step 5: Placing Orders & Receiving
Now, when you place an order on Vetcove it will automatically be sent as a PO to Instinct!
You’ll find your POs within Instinct Stockroom by clicking Local Inventory (in the upper lefthand corner) and selecting Purchase Orders:
To receive a PO and update the inventory counts:
In Stockroom, go to Local Inventory → Purchase Orders.
Click into the PO you'd like to receive and update the status to Receiving and your ordered quantity will populate.
Enter the quantity received (you can optionally add the lot number and expiration date as well).
Select the checkmark, then "Add received to inventory" to update your on-hand quantities.
Inventory Syncing
Inventory syncs every two hours, on the hour. Please keep in mind that quantities will update at the next sync after being received or edited in Instinct Stockroom. You can also trigger a manual sync at any time from the products list in Stockroom to update your quantities sooner.
Need to reach out to Instinct support?
Customer Support email: support@instinct.vet
In-app chat is also available directly within Instinct
Need to turn off the integration?
Send us a message in our Live Chat (the little blue icon at the bottom of your screen) with your request! You'll also want to reach out to the Instinct support team directly to verify whether there are any additional steps that need to be taken on their end to verify that your connection is fully turned off.
Still have questions about setting up your Instinct integration? Feel free to click on the chat icon at the bottom of your screen to speak directly with one of our team members here at Vetcove!