Vetcove has now begun to integrate with select PIMS to help practices track and order inventory with ease, all in one location. By connecting your Vetport Pronghorn account to Vetcove, you will be able to:
Manage Lists – shop your PIMS lists directly on Vetcove
View Quantities – view your quantity on hand and reorder points
Sync Purchase Orders – purchase orders will automatically be synced
At this time, the integration only supports Vetport Pronghorn, not Vetport Legacy.
Step 1: Connecting with Vetport
To connect your Vetport account with Vetcove, head to the header bar and click on Orders > Inventory > and select "PIMS Integration". On this Connect page, you will see the option to select Vetport. Please click on the box for Vetport and scroll down to view your linking instructions:
Log into Vetport using your clinic's unique Vetport login URL (for example https://CLINICNAME.vetport.com
Once in Vetport, click on Marketplace on the left side
Scroll down to Vetcove and click on the green "FREE" button
You'll then be taken to a page showing Description, How to Install?, and Configuration Details tabs across the top. Click on the Configuration Details tab
Locate your practice within the list and click on Integrate
You'll then be prompted with a window asking you to "Authorize Vetport with Vetcove?" Click on "Continue as (name)"
You'll then see a green box pop up in the top right corner with a success message
Congratulations! Your Vetport account should now be connected to Vetcove!
Step 2: Connect Vetport Items to Vetcove Items
Once you are successfully connected with Vetport on Vetcove, you will see the following message:
During the next step, you will need to link your Vetport products to Vetcove items.
Vetcove offers two methods for linking items: creating links per item during checkout or creating links in-bulk directly from the PIMS Integration page.
Method 1- Linking Items from Shopping Cart Steps:
Head to the Shopping Cart page by clicking on the Cart icon at the top of your screen
Click on “PIMS Link: None” (this indicates that the item needs to be linked to a PIMS product)
3. Search for the PIMS product and select the link button:
4. Choose the Unit of Measure you track this item by in your PIMS and then select update
5. Once your items are linked to a PIMS product, the updates will be reflected in your cart to display the PIMS product that the item is linked to:
Method 2: Linking Vetcove Items to PIMS Products within the PIMS Integration page
Click on the Orders tab at the top of your screen > PIMS Integrations
Select Products and filter by “Unlinked Items”
3. Search for the item and select link:
4. Select the preferred unit of measure (that you track this item by in your PIMS) and click update:
For assistance on receiving your Vetcove POs and updating counts within your PIMS, please contact your PIMS support team.
Hiding Items
If you wish to not link a specific item - you may also hide any unlinked items within you PIMS integration that you would not like to appear in your lists.
Head to to the PIMS Integration page - Products page
Click on the Actions button, located to the right of each item
Select "Hide this Item." This will hide the item from view and move it to a Hidden Items folder, located on the lefthand side of the page. This will prevent the item from showing up in your Critical Shortage Lists, as well.
From within the Hidden Items folder, you may move a hidden item back into view with the rest of your items.
Click on the Action button
Select "Show this item."
Step 3: Shop on Vetcove through your Vetport Lists
Once a Vetport product has been linked to their corresponding Vetcove items, you may view and shop items straight from the Lists page based on reorder points. To shop an item that is included in a Vetport list (Ex. Critical Shortages list) just click on the Show _ Items button.
The item listings will then drop down in the familiar Vetcove shopping format. Using the purchase quantity suggested (based on the optimal quantity entered on Vetport for that item) you may then add items to your vendor carts straight from here, just as normal!
Step 4: Shop and Place Orders as Normal
Now, when you place an order on Vetcove it will automatically be sent as a PO to Vetport! Do keep in mind that your Vetport inventory will automatically be synced to Vetcove roughly every 6 hours.
Additional Training Resources
Vetport has provided a short screen recording of the initial integration process as well as how to view and reference a few things within Vetport directly. Check it out here ➡️ Vetport Integration Demo
Support
To reach the Vetport team:
Chat from within their Vetport application
Phone: 513-449-2300
Need to turn off the integration?
Send us a message in our Live Chat (the little blue icon at the bottom of your screen) with your request! You'll also want to reach out to the Vetport support team directly to verify whether there are any additional steps that need to be taken on their end to verify that your connection is fully turned off.
Still have questions about setting up your Vetport integration? To reach the Vetcove team feel free to click on the little blue Live Chat chat icon at the bottom of your screen to speak directly with one of our team members for the fastest response.
Or you may call (646) 504-2696 or email support@vetcove.com