Vetcove now integrates with select PIMS to help practices track and order inventory with ease, all in one location. By connecting your Vetter account to Vetcove, you will be able to:

  • Manage Lists – shop your PIMS lists directly on Vetcove

  • View Quantities – view your quantity on hand and reorder points

  • Sync Purchase Orders – purchase orders will automatically be synced


Step 1: Connecting with Vetter

Before you can start using the integration, you will need to enable the Vetcove add-on from within Vetter as follows:

  1. Login to Vetter

  2. Click on Settings

  3. Click on Add-Ons

  4. Navigate to the Vetcove line item and click on the plus icon

  5. Select the inventory categories that you wish to sync with your Vetcove account

  6. Click on Connect

  7. Authorize the integration in the form that appears

Once the add-on is enabled, your inventory items will be imported into your Vetcove account. Please allow a few minutes for this process to complete!

Congratulations! Your Vetter account should now be connected to Vetcove!


Step 2: Connect Vetter Items to Vetcove Items

Once you are successfully connected with Vetter on Vetcove and you have allowed enough time for your inventory items to be imported, you may visit the following page to access your Vetter PIMS Integration:

You will see two additional options at the top of your Vetcove PIMS Integration page: Lists and Products.

To ensure that your PIMS lists and product quantities are pulled into Vetcove, and to be able to shop items from your Vetter lists, you will need to link your Vetter products to Vetcove products. This will only need to be done one time around, but can be updated at any point (please note that you will first need to set up inventory tracking on your Vetter account directly before you can view and connect items on Vetcove. For more information about setting up inventory tracking, please reach out to Vetter support! Their support info is at the bottom of this article).

Simply click on the Products tab at the top of your page, and click into each item that does not show a green check mark. You may also select the filter for unlinked items from the menu on the left side of this page to view all items that still need to be linked:

When you click on a given item, you will be prompted to search and then select the Vetcove item (or items) in the left column that you wish to link to the Vetter item listed at the top of the window. Keep in mind that a given Vetcove item can only be linked to a single Vetter item, but you can link multiple Vetcove items to a single Vetter item:


When linking items, you will often also have the ability to select a unit of measurement. Selecting a unit of measurement will help ensure the quantities for each item in a given purchase order are translated properly from Vetcove to your PIMS for receiving.

In the example below, you will see that you have the option to select whether you would like the item, Convenia Injectable: 10ml, to be received in your PIMS as 1 vial or as 10mL. If you receive and track the item in your PIMS per vial, you would select vial – if you receive and track the item in your PIMS per mL, you would select mL:

You may edit and update item unit of measurements at any time. Please note that if you do not select a unit of measurement, the default unit for that item listing on Vetcove will be selected. If you do not see your preferred unit of measurement listed as an option, please reach out to the Vetcove support team via the live chat in the lower right corner and we would be happy to assist!


Step 3: Choose your Inventory Categories (optional)

Please note that your inventory categories within Vetter are configurable and you may customize which ones you'd like to sync with Vetcove. Hospitals will commonly deselect categories that aren't necessarily orderable items.

If there are certain inventory categories you wish to not sync with Vetcove, you may click on Settings > Add Ons > Vetcove in Vetter. From there, you can remove the categories you'd like excluded.

Please note that you can take this step during setup, but that you may also go back into Vetter at a later date to customize this. When you click save, those items should then be removed from the integration.


Step 4: Shop on Vetcove through your Vetter Lists

Once all relevant Vetter items have been linked to their corresponding Vetcove items, you may view and shop items straight from the Lists page based on reorder points. To shop an item that is included in a Vetter list (Ex. Critical Shortages list) just click on the Show Items button.

The item listings will then drop down in the familiar Vetcove shopping format. Using the purchase quantity suggested (based on the optimal quantity entered on Vetter for that item) you may then add items to your vendor carts straight from here, just as normal!


Step 5: Shop and Place Orders as Normal

Now, when you place an order on Vetcove it will automatically be sent as a PO to Vetter! You’ll find your POs under the Orders tab in Inventory. These orders will have a status of “submitted” so that new receipts can be recorded against them (for more information about creating receipts, please reach out to Vetter support! Their support info is at the bottom of this article).

Please keep in mind that your Vetter inventory counts will be sent by Vetter to Vetcove each night. If you suspect that your Vetter inventory has not be updated on Vetcove, please contact Vetter support below.


Need to reach out to Vetter support?

Email

support@vettersoftware.com

Phone

844.4.VETTER

Online on-demand support

Available via Vetter's Help Desk (the Help Desk is where you can browse our knowledge base, watch training videos, and manage your support tickets. You can access Help Desk by clicking on the question mark icon at the top of your Vetter account).


Need to turn off the integration?

Send us a message in our Live Chat (the little blue icon at the bottom of your screen) with your request! You'll also want to reach out to the Vetter support team directly to verify whether there are any additional steps that need to be taken on their end to verify that your connection is fully turned off.


Still have questions about setting up your Vetter integration? Feel free to click on the chat icon at the bottom of your screen to speak directly with one of our team members here at Vetcove!

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