Vetcove now integrates with select PIMS to help practices track and order inventory with ease, all in one location. By connecting your Provet Cloud account to Vetcove, you will be able to:
Manage Lists – shop your PIMS lists directly on Vetcove
View Quantities – view your quantity on hand and reorder points
Sync Purchase Orders – purchase orders will automatically be synced
Step 1: Connecting with Provet Cloud
To connect your Provet Cloud account with Vetcove, please head to the header bar and click Orders > Inventory > and select "PIMS Integration". On this Connect page, you will see the option to select Provet Cloud. Please click on the box for Provet Cloud and scroll down to view your linking instructions:
Log in to your Provet Cloud account and navigate to Settings > General > Integrations > Open API Access.
Click on the “Add application button” on the upper-right side of the section.
Select "Vetcove Inventory and Ordering" from the list of available applications and select the “Save” button.
Authorize with your Vetcove account:
Navigate to the following URL (insert your Provet ID in the provet_id section of the URL): https://vetcove.provetcloud.app/%7Bus%7D/%7Bprovet_id%7D/login
(Note: the provet_id is the unique ID of your Provet Cloud. You can locate this ID in your Provet Cloud URL.
The link will automatically redirect you to the Vetcove authorization page – if you are not already logged in, it will ask you for your login credentials.
Navigate back to Vetcove (https://shop.vetcove.com/) once the integration has been authorized.
Step 2: Connect Provet Cloud Items to Vetcove Items
Once you are successfully connected with Provet Cloud on Vetcove, you will see the following message:
During the next step, you will need to link your Provet products to Vetcove items. This step must take place to ensure your items are sent over properly to the Provet system after your orders are placed. Vetcove offers two methods for linking items: creating links per item during checkout or creating links in-bulk directly from the PIMS Integration page.
Method 1: Linking Items from Shopping Cart Steps:
Head to the Shopping Cart page by clicking on the Cart icon at the top of your screen
Click on “PIMS Link: None” (this indicates that the item needs to be linked to a PIMS product)
3. Search for the PIMS product and select the link button:
4. Choose the Unit of Measure you track this item by in your PIMS and then select update
5. Once your items are linked to a PIMS product, the updates will be reflected in your cart to display the PIMS product that the item is linked to:
Method 2: Linking Vetcove Items to PIMS Products within the PIMS Integration page
Click on the Orders tab at the top of your screen > PIMS Integrations
Select Products and filter by “Unlinked Items”
3. Search for the item and select link:
4. Select the preferred unit of measure (that you track this item by in your PIMS) and click update:
⚠️ Please note that only linked items will be sent via POs to Provet Cloud after order placement. Unlinked items are not currently supported in the integration.
Hiding Items
If you wish to not link a specific item - you may also hide any unlinked items within you PIMS integration that you would not like to appear in your lists.
Head to to the PIMS Integration page - Products page
Click on the Actions button, located to the right of each item
Select "Hide this Item." This will hide the item from view and move it to a Hidden Items folder, located on the lefthand side of the page. This will prevent the item from showing up in your Critical Shortage Lists, as well.
From within the Hidden Items folder, you may move a hidden item back into view with the rest of your items.
Click on the Action button
Select "Show this item."
Step 3: Shop on Vetcove through your Provet Cloud Lists
Once a Provet Cloud item has been linked to their corresponding Vetcove items, you may view and shop items straight from the Lists page based on reorder points. To shop an item that is included in a Provet Cloud list (Ex. Critical Shortages list) just click on the Show Items button.
The item listings will then drop down in the familiar Vetcove shopping format. Using the purchase quantity suggested (based on the optimal quantity entered on Provet Cloud for that item) you may then add items to your vendor carts straight from here, just as normal!
Step 4: Shop and Place Orders as Normal
Now, when you place an order on Vetcove it will automatically be sent as a PO to Provet Cloud! Do keep in mind that your Provet Cloud inventory will sync regularly with Vetcove to ensure you have the most up-to-date information.
Provet Cloud Resources & Contact Information
Should you need any assistance with your Provet Cloud account or taking actions within the Provet Cloud system, please don't hesitate to reach out to the Provet Cloud team directly, Monday-Friday 7:00 am - 7:00 pm EST:
Email: support@provetcloud.com
Phone: +1 737-710-1212
Live chat within your account on the Provet Cloud website
You may also reference some of the following Provet Cloud help center articles for assistance with the following topics:
Need to turn off the integration?
Send us a message in our Live Chat (the little blue icon at the bottom of your screen) with your request! You'll also want to reach out to the Provet support team directly to verify whether there are any additional steps that need to be taken on their end to verify that your connection is fully turned off.
Still have questions about setting up your Provet Cloud integration? Feel free to click on the chat icon at the bottom of your screen to speak directly with one of our team members!