Sometimes, practices forget to consistently use Vetcove and they fall back into their "old ways" of ordering by going directly to the vendor's website or simply giving their rep a call to place orders. If this sounds like your practice - don't worry - it happens!
If you've found that you or your staff periodically forget to utilize Vetcove, this article provides tips, tricks, and pointers to make sure that it doesn't fall by the wayside.
Tip #1: Download our Mobile App
Now you will have access to your Vetcove account even if you are on the go, or cannot get to a computer! Quickly check the tracking on your latest order, or add items to your cart and checkout. Use the camera on your smartphone or iPad to scan the below QR codes to download!
Apple
Google Play
Tip #2: Bookmark the Vetcove website
It's helpful to save Vetcove as a bookmark so that you (or anyone on your staff) can easily locate the website. Below you will find instructions on how to bookmark a website for the web-browser that you utilize.
Chrome
Open Google Chrome on your Mac or PC and navigate to shop.vetcove.com.
Click the star on the right edge of the address bar. A bookmark will be automatically created
Safari
In the Safari app on your Mac, go to shop.vetcove.com
Click the Share button in the toolbar, then choose Add Bookmark.
Choose where to add the bookmark, and rename it if you like. Click Add.
Internet Explorer
Open Internet Explorer browser
Go to shop.vetcove.com
Right-click on webpage
Select “Add to Favorites” from the drop-down menu that will appear
In the “Add a Favorite" window
Name your bookmark
Save where you want the bookmark to live in the “Create In” field
Click “Add” to bookmark the webpage
Microsoft Edge
Open Microsoft Edge browser
Go to the webpage you want to bookmark
At the end of the address bar at the top of the browser window, click the star icon
Name the bookmark
Select the folder you want it saved in
Click “Add” to bookmark the webpage
Firefox
Open Firefox
Go to shop.vetcove.com
Select the star on the address bar
From the menu that drops down, give your bookmark a name, then select "Done"
Tip #3: Save a Desktop Shortcut
Out of sight, out of mind, right? We also recommend saving a shortcut to the Vetcove website directly onto your desktop, taskbar, and start menu! This will create an icon that you can click on to go directly to Vetcove. This way, it's always visible and easily accessible.
How to create a desktop shortcut to Vetcove on an Apple device
Open the Vetcove website in your web browser.
You want to resize your browser so you can see your desktop.
Then go to the website you want to create a desktop shortcut for.
Next, select the URL in the address bar.
Then drag the URL to your desktop to create the shortcut.
How to create a desktop shortcut to Vetcove on a PC device
Open your desired website.
Click the Three-Dot menu icon in the top right corner of your screen.
Click More Tools.
Click Pin to Taskbar.
Tip #4: Keep your contact information updated
Make sure your contact information is up to date on your Vetcove Account & Settings page. The first and last name should be the name of the person who actively uses the account and does the ordering. The same goes for the email you have on file with us. The email should be the best address to get in touch with you.
Our Account Management team periodically reaches out with reminders. Making sure your contact information is up to date is important so that you receive any relevant reminders or communications about using Vetcove!
Also note that if more than one staff member uses Vetcove for any purpose, it's usually recommended that they each have their own login! You can set up additional logins with our Manage Users tool (permission levels are customizable, as well). This makes account recovery much easier in the event that the person who primarily uses your Vetcove account is no longer with the practice.
Still have questions about tips on remembering to use Vetcove?
Feel free to hit the chat icon at the bottom right corner of your screen to speak directly with one of our team members!