This guide will help you navigate our header bar so that you may easily locate all of the features and tools available to you on the Vetcove platform, and make shopping even easier for your practice!
Orders Tab
Orders & Invoices
View unified order history across all of your connected vendors
View order details, vendor contact information, and shipment tracking information (if provided by the vendor!)
Initiate a return
View & manage invoices from selected vendors
Upload invoices from third party vendors
Create item receipts (for select corporate locations)
Write and manage reviews for items purchased on Vetcove
Backorders
View your current backordered products
Create and manage item availability trackers for out of stock/backordered products
Analytics & Reporting
View your spending and purchasing habits across all of your distributors, manufacturers, categories, and items
Export data into excel files
View your purchase audit and miss savings reports (for select corporate locations)
View your previously exported data sheets
Create and manage weekly & monthly budgets to keep a pulse on your purchasing
Inventory
Connect a supported PIMS
Manage live PIMS integrations
Manage PIMS lists
View inventory quantities directly on Vetcove
Have purchase orders sync with PIMS automatically
Create and manage inventory counts to help you keep track of your practice's yearly inventory (for select corporate locations)
Shopping Tab
Vetcove Exclusive
View and claim active cash back deals offered exclusively on Vetcove
Learn about our direct vendors, their products, and contact information & shipping fees
Sign up for our free inventory course to learn the ins and outs of inventory management in veterinary medicine and earn 5 RACE-approved CE credits
Browse, claim, and review free samples from our direct vendors
Programs & Promotions
Sign up, manage, and track your current progress for various rewards and loyalty programs
View an aggregated list of active promotions offered by your connected vendors
Shopping Lists
View, create and manage your shopping lists on Vetcove
View a list of previously purchased products based on your order history
Punchout and place orders with additional sites (for select corporate locations)
Vendor Connections
Connect new vendor accounts and manage your existing connected vendor accounts
Set shipping minimum alerts for your connected vendors
Request online shopping access for various vendors
Start a streamlined application for new vendor accounts straight from Vetcove
Only supported for select vendors
Etailer (Through AVMA Direct Connect upgrade)
View the live pricing that pet owners see at various online pharmacies to help your practice:
Determine what products to carry for resale
Price products for resale to pet owners
Price-match an online source at a customer’s request
Inform your customers where a product is available for sale
Account & Settings Menu
Connect new vendor accounts and manage your existing connected vendor accounts
Set shipping minimum alerts for your connected vendors
Request online shopping access for various vendors
Need help navigating Vetcove? Want to learn some tips and tricks for making the most of Vetcove? Schedule a live demo with the team to learn the ins and outs of Vetcove!
How it Works Tutorials
Walk through brief introductory slides to learn how to search for items, build orders, complete purchases, view order history, earn cash back, discuss with other users, and how to connect your vendors to Vetcove!
View our Vetcove Beginner's Guide for some helpful tips and tricks
A helpful resource with answers to our most frequently asked questions
Want to see how Vetcove has evolved throughout the years? View our features and updates roadmap!
Sign up for our free inventory course to learn the ins and outs of inventory management in veterinary medicine and earn 5 RACE-approved CE credits
User & contact Information
Manage and update the name, email, and password associated with your Vetcove account
Manage shipping addresses
Only applicable for Vetcove Direct Vendors
Payment Options
Only applicable for Vetcove Direct Vendors
Clinic Information
Veterinary Licenses
Only applicable for Vetcove Direct Vendors
Notification Settings
Manage Users
Invite colleagues & manage existing user's permissions
Manage Communication Preferences
Manage Groups
Corporate & GPO groups
Logout
Switch to Desktop View
Vetcove Support Information
Discuss Forum
Create an anonymous identity and start chatting with thousands of other veterinary professionals
Common Topics:
Hard-to-find products
Replacement parts and maintenance
Backorder and recall information
Inventory tips
Clinic resources
Workflow questions, funny stories, and more!
View & follow Vetcove's new feature announcements
To learn more about the Discuss page, click here!
Deals Tab
Vetcove works directly with product manufacturers to offer short-term Cash Back Deals on certain products, exclusively available on the Vetcove site
On the Deals tab you can:
View current cash back deals available to you
Filter deals by manufacturer
To learn more about Vetcove's Cash Back deals, click here!
For further assistance, or if you have questions, please feel free to reach out to the Vetcove team using our Live Chat (the blue icon in the bottom right corner of your Vetcove account) or email support@vetcove.com