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Getting Started with Vetcove
Guide: Navigating the Vetcove Header Bar
Guide: Navigating the Vetcove Header Bar

Learn how to quickly navigate our current header bar

Kseniya Zubilova avatar
Written by Kseniya Zubilova
Updated over a week ago

This guide will help you navigate our header bar so that you may easily locate all of the features and tools available to you on the Vetcove platform, and make shopping even easier for your practice!

Orders Tab

Orders & Invoices

    • View unified order history across all of your connected vendors

    • View order details, vendor contact information, and shipment tracking information (if provided by the vendor!)

    • Initiate a return

    • View & manage invoices from selected vendors

    • Upload invoices from third party vendors

    • Create item receipts (for select corporate locations)

    • Write and manage reviews for items purchased on Vetcove


Backorders

    • View your current backordered products

    • Create and manage item availability trackers for out of stock/backordered products


Analytics & Reporting

    • View your spending and purchasing habits across all of your distributors, manufacturers, categories, and items

    • Export data into excel files

    • View your purchase audit and miss savings reports (for select corporate locations)

    • View your previously exported data sheets

    • Create and manage weekly & monthly budgets to keep a pulse on your purchasing


Inventory

    • Connect a supported PIMS

    • Manage live PIMS integrations

      • Manage PIMS lists

      • View inventory quantities directly on Vetcove

      • Have purchase orders sync with PIMS automatically

    • Create and manage inventory counts to help you keep track of your practice's yearly inventory (for select corporate locations)


Shopping Tab

Vetcove Exclusive

    • View and claim active cash back deals offered exclusively on Vetcove

    • Learn about our direct vendors, their products, and contact information & shipping fees

    • Sign up for our free inventory course to learn the ins and outs of inventory management in veterinary medicine and earn 5 RACE-approved CE credits

    • Browse, claim, and review free samples from our direct vendors


Programs & Promotions

    • Sign up, manage, and track your current progress for various rewards and loyalty programs

    • View an aggregated list of active promotions offered by your connected vendors


Shopping Lists


  • Punchout and place orders with additional sites (for select corporate locations)


Vendor Connections

    • Connect new vendor accounts and manage your existing connected vendor accounts

    • Set shipping minimum alerts for your connected vendors

    • Request online shopping access for various vendors

    • Start a streamlined application for new vendor accounts straight from Vetcove

      • Only supported for select vendors


    • View the live pricing that pet owners see at various online pharmacies to help your practice:

      • Determine what products to carry for resale

      • Price products for resale to pet owners

      • Price-match an online source at a customer’s request

      • Inform your customers where a product is available for sale


Account & Settings Menu

  • Connect new vendor accounts and manage your existing connected vendor accounts

  • Set shipping minimum alerts for your connected vendors

  • Request online shopping access for various vendors

  • Need help navigating Vetcove? Want to learn some tips and tricks for making the most of Vetcove? Schedule a live demo with the team to learn the ins and outs of Vetcove!

How it Works Tutorials

  • Walk through brief introductory slides to learn how to search for items, build orders, complete purchases, view order history, earn cash back, discuss with other users, and how to connect your vendors to Vetcove!

  • View our Vetcove Beginner's Guide for some helpful tips and tricks

  • A helpful resource with answers to our most frequently asked questions

  • Sign up for our free inventory course to learn the ins and outs of inventory management in veterinary medicine and earn 5 RACE-approved CE credits

  • User & contact Information

    • Manage and update the name, email, and password associated with your Vetcove account

  • Manage shipping addresses

    • Only applicable for Vetcove Direct Vendors

  • Payment Options

    • Only applicable for Vetcove Direct Vendors

  • Clinic Information

  • Veterinary Licenses

    • Only applicable for Vetcove Direct Vendors

  • Notification Settings

  • Manage Users

    • Invite colleagues & manage existing user's permissions

  • Manage Communication Preferences

  • Manage Groups

    • Corporate & GPO groups

Logout

Switch to Desktop View

Vetcove Support Information


Discuss Forum

  • Create an anonymous identity and start chatting with thousands of other veterinary professionals

    • Common Topics:

      • Hard-to-find products

      • Replacement parts and maintenance

      • Backorder and recall information

      • Inventory tips

      • Clinic resources

      • Workflow questions, funny stories, and more!

  • View & follow Vetcove's new feature announcements

To learn more about the Discuss page, click here!


Deals Tab

Vetcove works directly with product manufacturers to offer short-term Cash Back Deals on certain products, exclusively available on the Vetcove site

On the Deals tab you can:

  • View current cash back deals available to you

  • Filter deals by manufacturer

To learn more about Vetcove's Cash Back deals, click here!


For further assistance, or if you have questions, please feel free to reach out to the Vetcove team using our Live Chat (the blue icon in the bottom right corner of your Vetcove account) or email support@vetcove.com

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