Since all orders placed through Vetcove are still processed, billed, and shipped by the vendors directly, you will need to contact the vendor to help you with returns, cancellations, changes, etc.
Additional information on vendor return policies and external links to vendor return forms may be found on the bottom right of an Order Details page, which may be accessed by clicking on an order on the Order History page.
Below are the support number for the vendors supported on Vetcove, if needed:
Amatheon: (800) 399-8387
American Regent: (800) 645-1706
BI: (888) 637-4251 Opt. 1, then opt. 5
Covetrus: (855) 724-3461
First Vet: (800) 998-4661
Idexx: (888) 794-3399
Midwest: (800) 643-9378
Miller (East): (855) 645-7838
Miller (Texas): (800) 880-1920
MWI: (800) 824-3703
Patterson: (800) 225-7911
Penn Vet: (800) 233-0210
Pharmsource: (954) 487-1559
Staples: (877) 826-7755
Victor: (800) 888-8908
Wedgewood: (877) 357-6613
Zoetis: (888) 963-8471
View Vetcove Vendor contact information by clicking on the vendor here.
All return policies are specific to the vendor from whom you ordered the product. They are all a little bit different, but Vetcove is not involved in the actual financial transactions or shipping of items.