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Troubleshooting
Common issues and the things you can do to fix them.
14 articles
Vendor Websites & Contact Information
I have not received my free sample...
Troubleshooting: "I'm getting an error: No Online Shopping Access"
Troubleshooting: "I can't remember my vendor passwords!"
Troubleshooting: "I'm getting an error: Invalid Login"
What is this Charge on my Credit Card from Vetcove?
I'm having trouble finding what I'm looking for...
How do I track an order or view order status?
How do I report an issue with an item listed on Vetcove?
How do I return, cancel, or change an order?
I can't seem to get my Vendor to connect...
My direct checkout orders are not shown on my order history page
I am unable to complete direct checkout
Why is my order listed as processed instead of completed?