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Troubleshooting: "I can't remember my vendor passwords!"
Troubleshooting: "I can't remember my vendor passwords!"

If you are having trouble remembering your login information for your vendors, give this a try...

Updated over 4 years ago

We suggest visiting the vendor's online shopping website. From there, you should be able to reset your password. After doing so, you should be all set to come back to Vetcove and visit the Connect Suppliers page to connect your account with your updated credentials!

If you need assistance determining your username or resetting your password with a vendor, you may contact their support team at the following:

  • Amatheon: (800) 399-8387

  • American Regent: (800) 645-1706

  • BI: (888) 637-4251 Opt. 1, then opt. 5

  • Covetrus: (855) 724-3461

  • First Vet: (800) 998-4661

  • Idexx: (888) 794-3399

  • Midwest: (800) 643-9378

  • Miller (East): (855) 645-7838

  • Miller (Texas): (800) 880-1920

  • MWI: (800) 824-3703

  • Patterson: (800) 225-7911

  • Penn Vet: (800) 233-0210

  • Pharmsource: (954) 487-1559

  • Staples: (877) 826-7755

  • Victor: (800) 888-8908

  • Wedgewood: (877) 357-6613

  • Zoetis: (888) 963-8471

For further assistance connecting your vendor accounts, please don't hesitate to reach out using the Live Chat button at the bottom right of the Vetcove website.

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