All return policies are specific to the vendor from whom you ordered the product.  They are all a little bit different, but Vetcove is not involved in the actual financial transactions or shipping of items.

In many ways, Vetcove is like Trivago or Kayak when looking for Hotels/Flights.  Vetcove can help you research and find the right product and the lowest-cost vendor to get it from, but the actual transaction happens with the vendor just the same. 

Did this answer your question?