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As a distribution representative, are my customers' prices on Vetcove always accurate?
As a distribution representative, are my customers' prices on Vetcove always accurate?
Dan Murdock avatar
Written by Dan Murdock
Updated over a week ago

Yes, pricing on Vetcove is always accurate and customer-specific.  The pricing on Vetcove is retrieved from each vendor's own systems, in real time, using the specific account of the customer.

For this reason, the pricing on Vetcove will always, 100% of the time, match the pricing the customer would see if they visited your company's eCommerce website and viewed the same product.  If your company's eCommerce website takes into account each customer's GPO and special pricing (most do), Vetcove will display that GPO-negotiated tier, or any other pricing tier that customer is on!  Rest assured that your customers will always see the same exact price from your company, whether they're shopping on Vetcove, or on your company's eCommerce website.  Remember also that they'll still only see just their own price, since Vetcove never shares pricing across clinics!

Additionally, using Vetcove still allows a customer to receive all promotions and special discounts they could otherwise get at your company's website too—whether that's free product, rebates, or anything else.  Remember that your company receives orders the same exact way, and your own commission is unaffected.

If you have any questions, don't hesitate to reach out to us at support@vetcove.com.

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